At EBERS Solutions, we value the relationship we have with our customers and are committed to protecting your right to privacy. This policy outlines the terms under which we will process any personal information you provide or that we obtain from you (along with any other documents referenced on this page and our website terms of use). The terms “we,” “our,” and “us” refer to EBERS Solutions in this document.
For more details about our policies and procedures regarding your personal data and how we will handle it, please review the following information carefully. Any future updates to our privacy policy will be posted on this page, and if necessary, communicated to you via email.
EBERS Solutions is dedicated to safeguarding the privacy of individuals from all nationalities while processing their personal data, ensuring adherence to the fundamental principles of lawfulness, fairness, and transparency. In line with this, EBERS Solutions follows the principles of data privacy, including minimizing data collection wherever feasible.
To fully understand our policies and procedures related to your personal information and how it will be managed, please take the time to read the following carefully.
You may browse the website anonymously without disclosing any personal information. However, there may be instances where we require personal information from you or where you choose to provide such information. Any personal data collected will be processed in accordance with the guidelines outlined in this Privacy Statement.
We are required to process the information you provide to fulfill our contractual obligations. Some of the data we collect may include personal information.
We may collect and process the following personal information about you:
We may use this information for the following purposes:
We process this information under the premise that a contractual relationship exists between us, or with your prior consent before a formal agreement is made.
In addition, we may aggregate this data to evaluate the performance of specific services we provide and use such insights to enhance offerings. When using data in this manner, individual identification will not be possible.
In cases where no formal agreement exists between us, such as when you browse our website or inquire about our company, job opportunities, products, or services, we will ask for your consent to process any personal information you provide.
Whenever possible, we seek your explicit consent before processing personal information. This may include requests to agree to the use of cookies or to opt-in to email marketing communications.
At times, you may provide implicit consent, such as when you email us and reasonably expect a reply.
We do not use your personal information in a way that would allow us to identify you individually, unless you have granted permission for a specific purpose. However, we may aggregate the data for broader purposes, such as assessing the performance of pages on our website.
When processing pseudonymized health and medical data related to participants in clinical studies, EBERS Solutions will ensure that this data is collected by the research personnel at the study locations, as well as the participants themselves. It will be the responsibility of the clinical study investigators to ensure that participants are fully informed about the collection of sensitive personal health data and provide their consent for this process.
Additionally, the investigators must inform participants about the potential transfer of pseudonymized data to external parties who may be assisting with various aspects of the clinical research, ensuring compliance with all applicable ethical and legal standards regarding data privacy and security.
Vendors and business partners engaged in clinical trials on behalf of EBERS Solutions are responsible for providing personal information that is vital to the execution of contracts between these parties and their respective employers. This processing of personal data is not only essential for fulfilling the contractual obligations of EBERS Solutions, but it may also be necessary for the submission of clinical trial data to governmental and regulatory authorities, as well as ethical committees, ensuring compliance with applicable legal and regulatory standards.
The collection of physician investigator data serves to fulfill a legal obligation, as it is imperative that investigators overseeing clinical studies are appropriately qualified. This requirement ensures that clinical trials are conducted safely, effectively, and in accordance with established regulations. The process of gathering information from site personnel and investigative staff is based on the execution of a contract between EBERS Solutions and the clinical trial site, either directly or on behalf of the sponsor. This contract forms the legal foundation for the collection and processing of relevant personal data.
EBERS Solutions is committed to maintaining transparency in all aspects of data processing. When applicable, we ensure compliance with all legal and regulatory requirements by disclosing information regarding the processing or transfer of personal data. This includes providing clear and detailed communication on how personal information is handled, stored, and shared, ensuring that all parties involved in the clinical trial are fully informed and that the privacy and security of personal data are safeguarded at every stage of the process.
To ensure the protection and security of personal data stored within its systems, EBERS Solutions has implemented a comprehensive set of physical, electronic, and organizational safeguards. These measures are designed to protect data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. EBERS Solutions employs advanced encryption technologies, robust firewalls, strict access controls, and other cutting-edge security techniques to safeguard sensitive information.
In addition to these technical protections, EBERS Solutions has established strict physical controls to regulate access to its facilities, ensuring that only authorized personnel are granted entry to areas containing sensitive data. This layered approach is essential to maintaining the confidentiality and integrity of the data at all times.
Recognizing the potential for unforeseen incidents that may compromise its systems, EBERS Solutions has developed and implemented a comprehensive disaster recovery strategy, along with a detailed system backup plan. These measures are in place to ensure rapid recovery and continuity of services in the event of a system failure, breach, or other disruptive incidents.
To maintain a culture of security and compliance, EBERS Solutions provides ongoing security training for all employees. This training is designed to enhance their awareness of potential security risks and to ensure they are equipped to handle sensitive data securely. Additionally, EBERS Solutions requires all employees to review and understand the relevant international data protection laws and regulations on an annual basis, ensuring that the company remains fully compliant with global data protection standards and best practices.
You may choose to publish content on our website with the intent that it be viewed, copied, or utilized by others. Examples of such actions include: e.g. posting a comment on our site. By publishing personal information on our website, you acknowledge and understand that your information will become publicly accessible and may be used by others.
We do not actively use or share this information beyond allowing it to be displayed or shared as intended. Once your information is made publicly available, we have no control over how third parties may use it, and we are not responsible for their actions.
In the event of the sale or transfer of the Website’s business, we may disclose personal information to third parties involved in the transaction. In such cases, we will require the third party to comply with our Terms of Use regarding the handling of personal information.
Furthermore, we may share aggregated, non-personal data about how users interact with the website with unrelated third parties. This data will not include any personally identifiable information.
We take the protection of your information seriously and implement appropriate security measures to safeguard your data. We reserve the right to take legal action, including involving law enforcement, in response to any unlawful or unauthorized use of our website. This includes taking necessary steps to protect our intellectual property and confidential information.
To ensure compliance with the law and to protect the integrity of our website, we may cooperate with law enforcement authorities or comply with court orders that require the disclosure of your identity or location. Such disclosures may be made to prevent, detect, or prosecute criminal activity. Additionally, we may be required by law to share information regarding your use of our website, including user data and activity.
By using our services, you acknowledge and agree that we are not liable for any consequences arising from such disclosures, actions, or cooperation with law enforcement agencies.
We reserve the right to investigate complaints or potential breaches of our privacy policy or terms of use. If necessary, we may take appropriate action, including removing information, issuing warnings, or suspending or terminating your access to the website. We also retain the discretion to suspend or terminate your access without prior notice if we reasonably suspect a violation of our policies or any legal requirements.
When you submit a job application or enroll in a training program, EBERS Solutions collects personal data. This information is stored for up to two years and used to evaluate your candidacy or participation. We respect your privacy and ensure that personal data is only used for recruitment or training purposes.
EBERS Solutions records any complaints or reports filed to improve service quality. These records are treated with confidentiality and used solely for the purpose of enhancing the customer experience. We take feedback seriously and use it to continually refine our services.
EBERS Solutions uses cookies to enhance website functionality, improve navigation, track site usage, and advertise our services. Cookies collect non-personal information such as browser types, search keywords, and referral links. We also use Google Analytics to aggregate visitor data for website improvements.
If you prefer not to have your data included in Google Analytics, you can install the “Google Analytics Opt-out Browser Add-on.” You can also block cookies through your browser settings, though this may limit access to certain site features. Cookies remain on your computer until manually deleted. We seek your consent to use cookies when you first visit the site, and if declined, we will not use them for other purposes during your visit.
This data is used to improve your user experience and optimize our services.
EBERS Solutions’ website may contain external links to other websites for your convenience. These websites may have different privacy practices, and we are not responsible for their content or policies. We encourage you to review the privacy policies of these external sites. EBERS Solutions has no control over the use of cookies by our business partners or linked websites.
EBERS Solutions reserves the right to update or amend this Privacy Policy at its discretion. Any changes will be posted on our website, and we encourage users to review the policy periodically. By continuing to access and use our services, you acknowledge and accept the updated terms.
For any inquiries or concerns regarding the use of your personal information, please contact us at [email protected].